Home 9 Data Privacy

Data Protection

Controller for Data Processing:

Luxury Marine Toys GmbH Stadtring 13 33647 Bielefeld +49 521 327 422 74 info@luxurymarinetoys.com

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we inform you in detail about how your data is handled.


1. Access Data and Hosting

You can visit our websites without providing any personal information. Each time a webpage is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access.

This access data is exclusively evaluated for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves, according to Art. 6 Para. 1 S. 1 lit. f GDPR, the protection of our overriding legitimate interests in a correct presentation of our offer within the framework of a balancing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.

Hosting Services by a Third-Party Provider

Within the scope of processing on our behalf, a third-party provider provides us with the services for hosting and displaying the website. This serves the protection of our overriding legitimate interests in a correct presentation of our offer within the framework of a balancing of interests. All data collected in the context of using this website or in forms provided for this purpose in the online shop, as described below, will be processed on their servers. Processing on other servers only takes place within the scope explained here.

This service provider is located within a country of the European Union or the European Economic Area.


2. Data Collection and Use for Contract Processing and Contact

We collect personal data if you voluntarily provide it to us as part of your order or when contacting us (e.g., via contact form or email). Mandatory fields are marked as such, as in these cases we absolutely need the data for contract processing or for handling your contact, and you cannot complete the order or send the contact request without providing them. What data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR for contract processing and handling your inquiries. After complete processing of the contract, your data will be restricted for further processing and deleted after the expiry of any tax and commercial law retention periods, unless you have expressly consented to further use of your data or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.


3. Data Transfer

For the fulfillment of the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service provider for the purpose of payment processing. In part, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the order process. The data protection declaration of the respective payment service provider applies in this respect.

Data Transfer to Shipping Service Providers

If you have given us your express consent to this during or after your order, we will pass on your email address and telephone number to the selected shipping service provider on this basis in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, so that they can contact you for the purpose of delivery announcement or coordination before delivery.

Your consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

Deutsche Post AG Charles-de-Gaulle-Str. 20 53111 Bonn


4. Email Newsletter

Email Advertising with Newsletter Registration

If you subscribe to our newsletter, we use the data required for this purpose or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.

You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a dedicated link in the newsletter. After unsubscribing, we will delete your email address, unless you have expressly consented to further use of your data or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

Email Advertising Without Newsletter Registration and Your Right to Object

If we receive your email address in connection with the sale of goods or services and you have not objected to this, we reserve the right, based on Section 7 Para. 3 UWG (German Act Against Unfair Competition), to regularly send you offers for similar products from our range by email as those already purchased. This serves to protect our overriding legitimate interests in advertising our customers within the framework of a balancing of interests.

You can object to this use of your email address at any time by sending a message to the contact option described below or via a dedicated link in the advertising email, without incurring any costs other than the transmission costs according to the basic tariffs.

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5. Cookies

To make visiting our website attractive and to enable the use of certain functions, to display suitable products, or for market research, we use so-called cookies on various pages. This serves to protect our overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR within the framework of a balancing of interests. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies). You can find the duration of storage in the overview in your web browser’s cookie settings. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Each browser differs in how it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

Internet Explorer™: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies Safari™: https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14 Chrome™: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen Opera™: https://help.opera.com/de/latest/web-preferences/#cookies

If cookies are not accepted, the functionality of our website may be limited.

Live Chat Tool Zendesk

If you use the live chat tool to contact us, the data you voluntarily enter there (name, email address, message) will be processed by us in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR for the purpose of answering the request within the framework of contract processing. Furthermore, the use of this tool serves to protect our overriding legitimate interests in effective and improved customer communication in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR within the framework of a balancing of interests. The data will then be deleted.

Within the scope of processing on our behalf, the third-party provider Zendesk, Inc. provides us with the services for providing the live chat tool. All data collected in the context of using the chat tool is processed on its servers.

Zendesk, Inc. is located in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

Live Chat Tool Userlike

If you use the live chat tool to contact us, the data you voluntarily enter there (name, email address, message) will be processed by us in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR for the purpose of answering the request within the framework of contract processing. Furthermore, the use of this tool serves to protect our overriding legitimate interests in effective and improved customer communication in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR within the framework of a balancing of interests. The data will then be deleted.

Within the scope of processing on our behalf, the third-party provider Userlike provides us with the services for providing the live chat tool. All data collected in the context of using the chat tool is processed on its servers.

Google Maps

This website uses Google Maps for the visual representation of geographical information. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: Google). This serves to protect our overriding legitimate interests in an optimized presentation of our offer and easy accessibility of our locations in accordance with Art. 6 Para. 1 lit. f) GDPR.

When using Google Maps, Google transmits or processes data about the use of the Maps functions by website visitors, which may include, in particular, the IP address and location data. We have no influence on this data processing.

Google is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

To deactivate the Google Maps service and thus prevent data transmission to Google, you must deactivate the Java-Script function in your browser. In this case, Google Maps cannot be used or can only be used to a limited extent.

Further information about data processing by Google can be found in Google’s privacy policy. The terms of use for Google Maps contain detailed information about the map service.

Data processing is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR, which you can view here.

Our Online Presence on Facebook, Instagram

Our presence on social networks and platforms serves to facilitate better, active communication with our customers and interested parties. We provide information there about our products and ongoing special offers.

When visiting our online presences on social media, your data may be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. For this purpose, cookies are generally used on your end device. These cookies store visitor behavior and user interests. This serves, in accordance with Art. 6 Para. 1 lit. f. GDPR, the protection of our overriding legitimate interests in an optimized presentation of our offer and effective communication with customers and interested parties within the framework of a balancing of interests. If you are asked by the respective social media platform operators for consent to data processing, e.g., with the help of a checkbox, the legal basis for data processing is Art. 6 Para. 1 lit. a GDPR.

Insofar as the aforementioned social media platforms have their main seat in the USA, the following applies: The European Commission has issued an adequacy decision for the USA. This is based on the EU-US Privacy Shield. A current certificate for the respective company can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

For detailed information on the processing and use of data by the providers on their sites, as well as a contact option and your rights and setting options for protecting your privacy, in particular objection options (opt-out), please refer to the providers’ data protection notices linked below. Should you still need help in this regard, you can contact us.

Facebook: https://www.facebook.com/about/privacy/ Data processing is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR, which you can view here: https://www.facebook.com/legal/terms/page_controller_addendum Instagram: https://help.instagram.com/519522125107875

Opt-out options: Facebook: https://www.facebook.com/settings?tab=ads Instagram: https://help.instagram.com/519522125107875


6. Contact Options and Your Rights

As a data subject, you have the following rights:

    • In accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
    • In accordance with Art. 16 GDPR, the right to demand the immediate correction of incorrect or completion of your personal data stored by us;
    • In accordance with Art. 17 GDPR, the right to demand the deletion of your personal data stored by us, unless further processing is necessary:
        • for the exercise of the right to freedom of expression and information;

        • for reasons of public interest; or
        • for the assertion, exercise, or defense of legal claims;

      for the fulfillment of a legal obligation.

    • In accordance with Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, if:
        • the accuracy of the data is disputed by you;

        • the processing is unlawful, but you refuse its deletion;

        • we no longer need the data, but you need it for the assertion, exercise, or defense of legal claims; or
          you have objected to the processing in accordance with Art. 21 GDPR;
    • In accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common, and machine-readable format or to demand its transmission to another controller;
    • In accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

For questions regarding the collection, processing, or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of granted consents or objection to a specific data use, please contact us directly using the contact details in our impressum.


Right to Object

Insofar as we process personal data as explained above to protect our overriding legitimate interests within the framework of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have a right to object if there are reasons arising from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.


This privacy policy was created with the Trusted Shops legal text editor in cooperation with Wilde Beuger Solmecke Rechtsanwälte.